1. Introduction

Welcome to arenarium/maps ("us," "we," or "our"). We operate the arenarium.dev website (hereinafter referred to as the "Service").

This Privacy Policy governs your visit to arenarium.dev and explains how we collect, safeguard, use, and disclose information that results from your use of our Service, including our map marker management services, API, and related services.

We use your data to provide and improve our Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined herein, terms used in this Privacy Policy have the same meanings as in our Terms of Service.

Our Terms of Service ("Terms") govern all use of our Service and together with this Privacy Policy constitute your agreement with us ("Agreement").

2. Definitions

• Service means the arenarium.dev website and all related APIs, applications, and services operated by arenarium/maps.
• Personal Data means data about a living individual who can be identified from that data (or from that data combined with other information either in our possession or likely to come into our possession).
• Usage Data means data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit, API request counts, or marker state updates).
• Cookies are small files stored on your device (computer or mobile device) that contain data used to identify your browser and store certain information.
• Data Controller means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any Personal Data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
• Data Processor (or Service Provider) means any natural or legal person who processes data on behalf of the Data Controller. We may use the services of various Service Providers to process your data more effectively.
• Data Subject is any living individual who is the subject of Personal Data.
• User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

3. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

3.1 Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Address, Country, State, Province, ZIP/Postal code, City
• Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any or all of these communications by following the unsubscribe link or by contacting us.

3.2 Account Information

When you create an account, we collect:

• Name, email address, and profile information
• Payment Information: Billing details processed through our payment provider, Polar Software Inc., which acts as our merchant of record
• Communication Data: Information you provide when contacting us for support or feedback

3.3 Usage Data

We automatically collect information that your browser sends whenever you visit our Service or when you access the Service by or through any device ("Usage Data").

This Usage Data may include:

• Your computer's Internet Protocol address (e.g., IP address)
• Browser type and version
• The pages of our Service that you visit, the time and date of your visit, and time spent on those pages
• Unique device identifiers and other diagnostic data
• Device type, operating system, and device unique ID when accessing via mobile device
• API Usage: Number of marker state updates, API requests, and service usage patterns
• Map Data: Information about map markers, locations, and configurations you create through our Service

3.4 Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies such as beacons, tags, and scripts may also be used to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

• Session Cookies: We use Session Cookies to operate our Service and maintain your authenticated session.
• Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
• Security Cookies: We use Security Cookies for security purposes and to protect against unauthorized access.

4. Use of Data

arenarium/maps uses the collected data for the following purposes:

• To provide, maintain, and improve our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent, and address technical issues and security threats
• To process payments and manage your subscription through Polar Software Inc.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection
• To provide you with notices about your account and/or subscription, including expiration and renewal notices
• To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information
• To fulfill any other purpose for which you provide the information
• For any other purpose with your consent

5. Data Sharing and Disclosure

5.1 Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Our Service Providers include:

• Polar Software Inc.: Our payment processor and merchant of record, which handles billing, payment processing, and related financial transactions. They adhere to PCI-DSS standards for secure handling of payment information.
• Cloudflare: Our cloud infrastructure provider, which hosts our Service and stores data, providing content delivery, security, analytics, and performance optimization services.

We do not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

5.2 Disclosure for Law Enforcement

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.3 Business Transactions

If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred as part of that transaction.

5.4 Other Disclosures

We may also disclose your information:

• To our subsidiaries and affiliates
• To contractors, service providers, and other third parties we use to support our business
• To fulfill the purpose for which you provide it
• For any other purpose disclosed by us when you provide the information
• With your consent in any other cases
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others

6. Data Security

The security of your data is important to us. We implement appropriate technical and organizational security measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately if you become aware of any unauthorized use of your account.

7. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

When you delete your account, we will delete or anonymize your Personal Data, except where we are required to retain it for legal or legitimate business purposes.

8. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

arenarium/maps will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

9. Your Data Protection Rights Under GDPR

If you are a resident of the European Union (EU) or European Economic Area (EEA), you have certain data protection rights covered by the General Data Protection Regulation (GDPR).

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at privacy@arenarium.dev.

In certain circumstances, you have the following data protection rights:

• Right to Access: The right to access, update, or delete the information we have on you.
• Right of Rectification: The right to have your information rectified if that information is inaccurate or incomplete.
• Right to Object: The right to object to our processing of your Personal Data.
• Right of Restriction: The right to request that we restrict the processing of your personal information.
• Right to Data Portability: The right to be provided with a copy of your Personal Data in a structured, machine-readable, and commonly used format.
• Right to Withdraw Consent: The right to withdraw your consent at any time where we rely on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. We may not be able to provide the Service without some necessary data.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

10. Your Rights Under CalOPPA

The California Online Privacy Protection Act (CalOPPA) is the first state law in the United States to require commercial websites and online services to post a privacy policy.

According to CalOPPA, we agree to the following:

• Users can visit our site anonymously
• Our Privacy Policy link includes the word "Privacy" and can easily be found on the home page of our website
• Users will be notified of any privacy policy changes on our Privacy Policy page
• Users are able to change their personal information by emailing us at support@arenarium.dev

Our Policy on "Do Not Track" Signals

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

11. Your Rights Under CCPA

If you are a California resident, you are entitled to certain rights under the California Consumer Privacy Act (CCPA). You have the right to learn what data we collect about you, ask to delete your data, and not to sell (share) it.

To exercise your data protection rights, you can make certain requests and ask us:

• Right to Know: What personal information we have about you. If you make this request, we will return to you:
  • The categories of personal information we have collected about you
  • The categories of sources from which we collect your personal information
  • The business or commercial purpose for collecting or selling your personal information
  • The categories of third parties with whom we share personal information
  • The specific pieces of personal information we have collected about you
  • A list of categories of personal information that we have sold, along with the category of any other company we sold it to (if applicable)
  • A list of categories of personal information that we have disclosed for a business purpose, along with the category of any other company we shared it with
• Right to Delete: To delete your personal information. If you make this request, we will delete the personal information we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information.
• Right to Opt-Out of Sale: To stop selling your personal information. We do not sell or rent your personal information to any third parties for any purpose. You are the only owner of your Personal Data and can request disclosure or deletion at any time.

Please note, you are entitled to ask us to provide you with this information up to two times in a rolling twelve-month period. When you make this request, the information provided may be limited to the personal information we collected about you in the previous 12 months.

If you ask us to delete or stop selling your data, it may impact your experience with us, and you may not be able to participate in certain programs or membership services which require the usage of your personal information to function. However, we will not discriminate against you for exercising your rights.

To exercise your California data protection rights, please send your request by email to privacy@arenarium.dev.

12. Analytics and Monitoring

We may use third-party Service Providers to monitor and analyze the use of our Service, including for error tracking and performance monitoring.

13. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

14. Children's Privacy

Our Service is not intended for use by children under the age of 18 ("Child" or "Children").

We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

15. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

We will let you know via email and/or a prominent notice on our Service prior to the change becoming effective.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

16. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us by email at: privacy@arenarium.dev